First Legal’s Client Care division was formed in 2015 to be a convenient and easy one-stop shop for all our clients’ questions and requests. This division represents the natural evolution in our commitment to communication and client support. With an email or call, we’ll take your problem off your plate and resolve it – it’s Read more about THE SIMPLE TRUTH ABOUT CLIENT CARE[…]
At First Legal, we know that it’s the unique and dedicated individuals in our large and diverse company that set us apart from the competition. Client Care Manager Heather Reff is no exception. In addition to her outstanding work ethic and commitment to our clients’ satisfaction, she is also a talented artist and a devoted Read more about INSIDE FIRST LEGAL: SPOTLIGHT ON HEATHER REFF[…]
As a First Legal client, you’ve probably encountered our friendly and helpful Client Care department. When you call or send an email, you are likely to be connected with a Client Care Specialist, eager to help answer your query or request. With so many clients reaching out, we rely on our Client Care Specialists to Read more about A DAY IN THE LIFE: CLIENT CARE SPECIALIST[…]
In the era of digital filing and processing, there’s more terminology than ever to keep up with. At First Legal, we’ve noticed that a common point of confusion arises when it comes to differentiating between judicial courtesy copies, electronic courtesy copies and electronic service notifications. Each of these notifications accomplishes a different part of the Read more about DEFINING COURTESY COPIES AND ELECTRONIC SERVICE NOTIFICATIONS[…]
If your office has not yet made the shift to eFiling, it may be time to start! Although different courts will adapt to eFiling at different speeds, some offices may have trouble keeping up with more rapid implementation timetables if they haven’t laid the groundwork beforehand. When you fully shift to eFiling, it will require Read more about PREPARING YOUR LAW FIRM FOR EFILING[…]