Navigating High-Conflict Clients: Boundaries, Ethics, and Communication Tools

This MCLE explores the challenges of working with high-conflict clients and the professional responsibilities that come with managing those relationships. Participants will examine ethical considerations in client interactions, including boundaries, communication, and maintaining professionalism under pressure. Through practical examples and real-world scenarios, attendees will learn how to identify high-conflict behaviors, apply ethical rules with confidence, and use effective communication strategies to de-escalate situations while protecting their practice.

MCLE TOPICS:

• Understanding High-Conflict Client Dynamics
• Ethical Considerations in Client Management
• Establishing and Maintaining Boundaries
• Communication Tools for Challenging Interactions
• Practical Application & Takeaways

Presented By: Whitney M. Harvey, The Self-Coached Lawyer

This MCLE course State Bar Approved in AZ, CA, FL, NJ**, NV, NY*, & TX for Ethics credit!

*Eligible as an out-of-state course for credit under New York’s Approved Jurisdiction Policy

**Approval by the court is pending.

https://firstlegal.zoom.us/webinar/register/WN_x-O8BhOjQYCXec9Tqc-ilA#/registration

Category: MCLE