How does your firm currently handle research needs? Is the task performed by attorneys and paralegals? While some firms employ a research attorney who is fully devoted to research and writing, most opt to handle the workload internally. Unfortunately, this decision can lead to problems as your case makes its way to a judge. In Read more about THE SIMPLE TRICK TO LEGAL RESEARCH[…]
Most firms value close relationships with their clients. Each positive interaction leads to greater job satisfaction on the part of the client and greater investment on the part of the attorney. In fact, many firms work hard to cultivate these strong, mutually beneficial relationships. Over the past year, one tactic to improve client satisfaction has Read more about IMPROVE CLIENT SATISFACTION WITH ONE STEP[…]
When you think of virtual meetings, do you imagine a group of people circled around a small monitor as an executive gives a presentation? For years, virtual meetings were exactly that. Luckily, as technology has advanced, these virtual meetings have become more intimate and personalized than ever before. Additionally, virtual meetings can take your firm Read more about THE TOP 3 BENEFITS OF VIRTUAL MEETINGS[…]
First Legal’s Client Care division was formed in 2015 to be a convenient and easy one-stop shop for all our clients’ questions and requests. This division represents the natural evolution in our commitment to communication and client support. With an email or call, we’ll take your problem off your plate and resolve it – it’s Read more about THE SIMPLE TRUTH ABOUT CLIENT CARE[…]
At First Legal, we know that it’s the unique and dedicated individuals in our large and diverse company that set us apart from the competition. Client Care Manager Heather Reff is no exception. In addition to her outstanding work ethic and commitment to our clients’ satisfaction, she is also a talented artist and a devoted Read more about INSIDE FIRST LEGAL: SPOTLIGHT ON HEATHER REFF[…]