THE SIMPLE TRUTH ABOUT CLIENT CARE

First Legal’s Client Care division was formed in 2015 to be a convenient and easy one-stop shop for all our clients’ questions and requests. This division represents the natural evolution in our commitment to communication and client support. With an email or call, we’ll take your problem off your plate and resolve it – it’s Read more about THE SIMPLE TRUTH ABOUT CLIENT CARE[…]

INSIDE FIRST LEGAL: SPOTLIGHT ON HEATHER REFF

At First Legal, we know that it’s the unique and dedicated individuals in our large and diverse company that set us apart from the competition. Client Care Manager Heather Reff is no exception. In addition to her outstanding work ethic and commitment to our clients’ satisfaction, she is also a talented artist and a devoted Read more about INSIDE FIRST LEGAL: SPOTLIGHT ON HEATHER REFF[…]

A DAY IN THE LIFE: CLIENT CARE SPECIALIST

As a First Legal client, you’ve probably encountered our friendly and helpful Client Care department. When you call or send an email, you are likely to be connected with a Client Care Specialist, eager to help answer your query or request. With so many clients reaching out, we rely on our Client Care Specialists to Read more about A DAY IN THE LIFE: CLIENT CARE SPECIALIST[…]

EVERYTHING YOU NEED TO KNOW ABOUT FIRST CONNECT ONLINE ORDERS

When you partner with First Legal, you have access to our first-class online ordering system. Consistent, easy access to our online ordering system can simplify your workflow, allowing you to place orders quickly and efficiently. Our First Connect system lets you review your full order history at any time, so you will be able to Read more about EVERYTHING YOU NEED TO KNOW ABOUT FIRST CONNECT ONLINE ORDERS[…]

HOW TO WORK WITH THE CLIENT CARE DEPARTMENT

The First Legal Client Care Department was specifically created in 2015 to support our File Thru Trial platform. What makes the Client Care Department unique is that every specialist is able to answer any question you may have across all First Legal divisions. In fact, questions about our Court & Process, Investigations, Records, Digital, and Read more about HOW TO WORK WITH THE CLIENT CARE DEPARTMENT[…]